Serendopeity

The faculty of making stupid discoveries by accident. The name of my first Fantasy Football Team. Neither of which have anything to do with this blog. I just like the word. Deal with it !!!!!!

Tag Archives: Grocery Stores

The Case of the Missing Donuts

The Crime:

A missing box of donuts.

The suspects:

Farley, the Bernese Mountain Dog; Bosco, the Chocolate Lab and Maggie, the – well we are not real sure of her parentage, but she is cute.

Farley belongs to a friend and we were “dog sitting” for the weekend.  On Sunday afternoon I took mom and dad out for a drive and to pick up some groceries.  I placed the box of donuts in the centre of the dining room table, sitting on top of something which put it a good 9 – 15 inches above the surface of the table.  I also strategically placed the chairs around the table so access to the donuts was limited to say the least.

Upon returning home, the first thing I saw when we walked into the dining room was a torn up box on the floor.  There was also a smear of blueberry filling across the floor.  Farley was nowhere to be seen, hiding upstairs.  Bosco was trying to suck the last bit of grease out of a piece of the cardboard box.  Maggie, meanwhile was lurking in the background…

After some forensic investigation and DNA testing on the torn box pieces it can now be revealed that it was Farley who was the main culprit in this case.  It would also seem as though Maggie didn’t get any of the donuts – she is pretty little and was in all likelihood totally shut out from participating in the pig out.

Also, after interviewing some friends of Farley’s it would seem that she has a thing for donuts and can smell them out a mile away.  So it is my conclusion that the Case of the Missing Donuts has now been successfully solved.

Now if I could only find my shoes…

Nancy

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Cool Runnings – Day 4

Thursday was a day for a little road tripping so off we went.  Whiteface Mountain is the tallest mountain in the area or so I am told.  It was also part of the Winter Olympic Games in Lake Placid.  On the way to the mountain you drive by the Olympic Sports Complex.  We stopped here for a bit to see what the deal was because you can actually ride the Bobsled Run that was used in the Olympics.  How amazing is that?  So the particulars of it all are this:  you must be at least 48″ or 4 feet tall.  It costs $65.00, but you get a 4×6 pic of yourself probably screaming your head off or throwing up, a t-shirt, a pin and a lifetime membership in the World Bobsledding Assoc. Your run includes a driver and instructor – which is probably a good thing, the liability insurance alone must cost a fortune, and taking the run solo would not be good business practise from an insurance point of view.  I still count “Cool Runnings”, the story of the Jamaican Bobsled Team at the Calgary Winter Olympics as one of my favourite movies and standing there contemplating taking the run all I could see was the 4 of them freezing their butts off in the Calgary winter  and counting down in German LOLOLOL.  Who’da thunk it, a Jamaican Bobsled Team but I digress (as usual).

Adam wanted to take the run and so did I, but times being what they are the price tag was a little steep for this trip but next time – I am going and Sue also wants too. She said she would have but thought the height requirement was 60 inches and she wouldn’t have passed it – but she misread it and we are going next year.

The Bobsled run in the background, Olympic Sports Complex, Lake Placid NY. The Bobsled run in the background, Olympic Sports Complex, Lake Placid NY.

On our way into the complex we stopped to take some silly photos and I noticed that there was a butterfly stuck in the grill of the car and it was still alive.  Poor thing 😦  so i gingerly tapped it so it would come off the grill.  I am not sure if it was stuck there or holding on for dear life but it kinda sorta fell to the ground and started fluttering around.  Within a minute there was another little butterfly with it, as if it had been following us just waiting for an opportunity to meet up with it’s friend once more.  The two of  them fluttered around for a couple of seconds and the next thing I knew, they flew off together.  This made me very happy – I hate to think that I participated in the death of something – I am just strange that way. One day on my way to work a Seagull flew into my car and was dead!  I cried all the way to work.  I don’t really like seagulls, but I would never kill one intentionally.  And but again, I digress…

Here is the butterfly:

saved from death!

saved from death!

After leaving the sports complex we drove to a little shop that sold  handcrafted cedar and pine furniture among some other cool stuff.  Look what I found:

Looks like Bosco!!!

Looks like Bosco!!!

You would think that if  Bosco had a modelling career before I got him, he would have at least told me so we could be collecting royalties!!!  It was nice to see this though because by now I was really missing the dogs.

The furniture really was beautiful, all red cedar and highly polished.  It always amazes me when I see stuff like this – it is hard to believe that someone actually takes the time to build it.

Hand Made Cedar Furniture

Hand Made Cedar Furniture

They also had a “novelty” chair on site and Sue was determined to sit in it!  I had to boost her up and you can see why here:

My name is Edith Ann and I am 5 years old...

My name is Edith Ann and I am 5 years old...

For some reason Lily Tomlin and Laugh In popped into my head and for the rest of the day it made me laugh everytime I thought about it.  We left the store and headed to Whiteface, but not before stopping at an A&W for lunch.  I tell ya, you Americans have it made.  It was a real drive-in A&W with many more things on the menu that A&W has here in Canada.  BUT, the rootbeer wasn’t as good which really surprised me since the A&W Vanilla Cream Soda that I can only get in the US rocks!!!!!

When we finally arrived at Whiteface (after a little “lost” detour) we were told that the elevator to the top was not working.  That didn’t stop us so up we drove.  Wow!  What an incredible drive.  They mark off the elevation above sea level as you are driving up.  At the top it is 4600+ feet.  We got as far as we could in the car and then got out to check out the walk to the top.  With the thin air, temperature hovering around 45 degrees and my A&W lunch sitting in between my lungs I didn’t get too far up to the top.  I had to stop and come back down, I was having a tough time breathing.  Adam made it to the top and he has some awesome pics from up there.  Mine are from the bottom looking up LOL.

The lookout tower at the top of Whiteface.

The lookout tower at the top of Whiteface.

Adam is my hero – the path up to the top is just that, a path of rock.  In some places there is not a whole lot to keep you from falling off the mountain.  He made it up to the top and back down without a scratch.  Way to go Adam, I couldn’t have done it!

While we were up there you can see for miles, in fact on this day the visibility was 70 miles.  It is an amazing view and looking down is not as scary as I thought it would be.  Actually it is quite beautiful.  I have been to and driven through the Rockies in Alberta, the Poconos in PA, driven Route 66  and seen the Grand Canyon but each time I see a view like this it astonishes me to think that somehow, some mystical force over the course of the last gazzillion years could produce this.

View from Whiteface

View from Whiteface

This is Mirror Lake.  Looking at it from ground level it is just another lake, yes it is beautiful but from up here on Whiteface it is easy to see how it got it’s name.  Who named it all those years ago, and how did they get up the mountain to see it?  The road up isn’t that old and the lake has been there forever – how did they know it was a mirror image?  These are questions that I know I will never be able to answer and that drives me crazy LOL.

The day that we spent getting to Whiteface and the time we spent at the top will always stay in my mind.  The older I get the more I have learned to appreciate the wonders of the world. Sometimes without question and other times with lots that have been known to make my brain hurt because I know there are no answers.  God, evolution, Aliens;  the possibilities are endless.

The ride back to Lake George brought us into town with yet more bikes arriving.  By now, every parking spot was full downtown.  The local grocery store (if you could call it that) had a woman in the parking lot marking license plates – if you left your car and didn’t go into the store – your car would be gone when you got back.  So some of us went into the grocery store and some of us went across the street to the liquor store…yep, we were out of Bailey’s and what would a night on the deck be without Bailey’s.

Dinner at this great little place we found in the fall – The Shoreline Restaurant.  Sitting on the patio, overlooking Lake George.  It was getting cool but at least this time we remembered to take our sweaters LOL.  As always, the meal was fabulous.  I had a ceasar salad and a chicken quesadia.  The salsa was homemade and I could have eaten it on its own!  I even remembered to order Sweet Tea this time!  The highlight of the menu that night was the “boneless ribs” that Sue ordered.  She said they were excellent.  Although I am sure that “boneless ribs” is just another name for Pork Loin!!!  Whatever the case,  Shoreline gets a 9/10 and we will be going back there next time.

Another great day  – tomorrow is supposed to be a rest and relaxation day, some pool time and maybe a nap or two…ya right !!!!! LOLOLOL.

Although I am missing the animals and even the ‘rents I really don’t want to think about going home on Sunday.  I think part of it is that I don’t want to have pack – the 2 outfits have grown exponentially to a huge pile sitting beside my bed LOL.  So much for promises made to myself, but the other thing is that I am finally rested up and relaxed and I know that in another couple of days it is back to reality and you know what – sometimes reality DOES suck!!!!

 

Tomorrow Pirates Cove and the girl in the Fishnet stockings.

Did you know???

Remember when there were always price tags on the items in the grocery store?  You could put an item in your cart and know how much it was without having to search the little (and I mean little) tag on the shelf that is supposed to be UNDER the item.  Now, thanks to “modern” technology, most stores no longer put price tags on items.  Cashiers just have to scan the item and the price automatically posts to the computerized cash register.

Due to a number of complaints by consumers the Competition Bureau of Canada enacted the following:

The Bureau has endorsed the Scanner Price Accuracy Voluntary Code, which evolved from the collaborative efforts of the Retail Council of Canada, the Canadian Association of Chain Drug Stores, the Canadian Federation of Independent Grocers and the Canadian Council of Grocery Distributors. These associations are composed of national, regional and local retailers selling a wide assortment of general merchandise, as well as pharmaceutical and food products.

This Code, implemented in June 2002, applies to all scanned Universal Product Code (UPC), bar coded, and/or Price Look Up (PLU) merchandise sold in all participating stores, with the exception of goods such as prescription drugs which are not easily accessible to the public and price-ticketed items.

Purpose of the Code

The purpose of the Code is to:

  • Visibly demonstrate retailer commitment to scanner price accuracy;
  • Provide retailers with a consistent national framework for dealing with scanner price accuracy issues; and
  • Provide the retail industry with a mechanism for consumer redress in scanner price accuracy cases, to be managed by a Scanner Price Accuracy Committee.

Key Features of the Code

The Item Free Scanner Policy – The Retailers’ Promise of Price Accuracy.

If the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the item free, up to a $10 maximum. When the item has a price tagged, the lowest price applies. When identical items are incorrectly priced, the second one will be sold at the correct price.

What does the Code cover?

The Code covers all scanned merchandise at participating retail outlets where this sign is displayed at the store entrance or checkout.

Scanning Code of Practice

If the scanned price of a non-price item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.

What is a non-price ticketed item?

A non-price ticketed item is any bar coded merchandise that does not have a price affixed to the merchandise.

What happens if two or more identical non-price ticketed items are incorrectly scanned?

Customers are entitled to the first item free (up to a maximum of $10) and the subsequent item(s) at the correct price.

How can I claim my refund?

Cashiers are authorized to implement the Item Free Scanner Policy.

If you are not satisfied with the cashier’s decision, you may speak to the store manager or supervisor.

If you are still dissatisfied with the outcome, you may register a complaint with the Scanner Price Accuracy Committee, by calling 1-866-499-4599 (toll free).

Your complaints and concerns will be addressed with the retailer, and you will be notified of the outcome.

 

So, the bottom line is that if you “catch” an item going thru and you know the price is incorrect bring it to the attention of the cashier and as long as the product falls under the Act you get the first one free and any subsequent items at the intended price.  You would think this was a very simple process – but it’s not.

First and foremost not all cashiers are made aware of this policy. At least not at the Sobey’s store in the town I live in.  The older cashiers know the policy, but the younger, usually students, don’t have a clue about it. It doesn’t matter that there are big signs posted on the entry door to the store, nor does it matter that each cash register station has the policy stuck to it. 

Secondly, again refering to the Sobey’s store, (and their  discount grocery chain Price Chopper),  if you do not ask for the item for free you get charged the price the item should have been.

Funny, I don’t see that in the policy anywhere.

To top it all off, if you do indeed catch the price discrepancy the casheir has to then get Head Cashier approval to scan the price in as zero.  As the consumer, you then become the bad guy.  While the cashier is waiting for the head cashier to show up the line behind you is forming and people are beginning to get annoyed with the wait.  Now the head cashier shows up and has to call for a price check of the item to make sure you are not trying to rip them off.  Finally, the head cashier enters the override and scans the item entering the correct price. 

But wait a minute, isn’t it supposed to be free if it is $10.00 or under.  You bet it is.  

The line behind you is growing. The other customers are mumbling under their breath…

So you bring up the fact that you should have received the item for free.  The cashier calls for the head cashier to come back and mysteriously she has gone on break.

This is not an isolated incident and I have seen it happen on many occasions.  And that last line of the policy – the usual outcome is that the store is reprimanded and promises not to do it again.  BFD!!!!

I say let’s make the stores accountable to the consumers.  Make them follow the policy and if they don’t, start handing out hefty fines.  We pay enough for groceries.  If the stores cannot be bothered ensuring that their pricing is correct then perhaps they need a push to do so.  I know if I was the President of a company that got fined I would certainly make sure that all the store Managers and their employees could quote the policy chapter and verse. 

So the next time you are shopping and notice a price difference in what you are charged instead of the price should be make sure you tell the cashier and remind them that you get it for free. More than likely you will get a dirty look but you have to right to do this.  Stand up for your rights.

I don’t know about you but at the end of the day Sobey’s, Loblaws, Metro and the rest of the grocery food chains have a whole lot more money than I do. I refuse to make them richer.